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Choose the service level for your operations
Select the plan that matches your workload criticality, internal expertise, and expected support demand.
All plans include stable updates, every Proxmox VE feature, and support through the Proxmox technical support.
PREMIUM
Maximum coverage for business-critical infrastructure
per socket
€1,100 estimated annual total
For high-impact production workloads
- Unlimited support tickets
- 2-hour response time*
- Remote support via SSH
- Offline updates & key activation
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
STANDARD
Balanced coverage for established IT teams
per socket
€550 estimated annual total
For day-to-day production operations
- 10 support tickets per year
- 4-hour response time*
- Remote support via SSH
- Offline updates & key activation
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
BASIC
Essential assurance for smaller production estates
per socket
€370 estimated annual total
For teams needing occasional assistance
- 3 support tickets per year
- 1 business day response time
- Stable and secure updates
- All Proxmox VE features
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
* Guaranteed first response time for critical support requests within a business day. Prices are net; VAT is added where applicable. Subscription term: one year from purchase.
High Availability
- Dynamic HA balancing — real-time CRS scheduling
- Multi-master clustering — no management single point of failure
- Zero-downtime live migration — uninterrupted services
- HA maintenance workflows — resource state preserved
Compute & Migration
- Unified QEMU/KVM and LXC — VMs and containers
- NVIDIA vGPU — AI/ML, rendering, and VDI
- PCIe passthrough — direct device performance
- ESXi import and CPU controls — easier migration and tuning
Storage
- Integrated Software Defined Storage (Ceph) — scalable block and file storage
- Fibre Channel and iSCSI — broad enterprise SAN support
- Multipath and shared LVM — resilient shared storage
- Templates and linked clones — efficient provisioning
Backup & Recovery
- Proxmox Backup Server — incremental, encrypted and deduplicated backups
- Live restore and file recovery — faster service recovery
- Backup fleecing — reduced production I/O impact
- ZFS replication — built-in disaster recovery
Networking & Security
- EVPN, VXLAN, and BGP — multi-tenant networking
- SDN fabrics and routing policies — scalable network control
- IPAM integration — coordinated address management
- Distributed stateful firewall — cluster-to-guest protection
Identity & Compliance
- AD, LDAP, and OpenID Connect — directory and SSO integration
- Granular RBAC and ACLs — least-privilege access
- API tokens and service accounts — controlled automation access
- UEFI Secure Boot and vTPM — compliance-ready guests
Automation
- REST API — infrastructure automation
- Unattended installations — automated bare-metal deployment
- Ansible playbooks — configuration and orchestration
- Terraform and OpenTofu — declarative provisioning
Management & Ecosystem
- Proxmox Datacenter Manager — centralized multi-site operations
- Integrated GUI, CLI, and API — no separate appliance
- Enterprise and air-gapped operations — tested and offline updates
- Solution Provider ecosystem — validated server hardware & enterprise software integrations
Partner With Our Sales Team
Planning a large-scale Proxmox VE deployment?
Let us simplify your purchasing journey. If your organization requires coordinated procurement, custom subscription planning, or assistance with internal approvals, our specialists are ready to guide you toward the most effective infrastructure strategy.
Enterprise support assurance
Expert support is a core infrastructure requirement
For infrastructure that carries critical services, qualified product support is part of the control environment. Internal policy, customer commitments, external audit criteria, and sector or government regulation can require a documented vendor escalation path, tested updates, and demonstrable software supply-chain resilience.
Operational stability
Standardize production systems on a stable package stream with extensively tested updates and security enhancements.
Expert escalation path
Give your infrastructure team a direct route to Proxmox specialists when critical issues require deeper product expertise.
Predictable annual coverage
Plan subscription costs by CPU socket with no separate feature editions or per-core licensing complexity.
For non-production use
Community subscription
Running Proxmox VE in a home lab, technical learning environment, or professional test setup? Community gives you access to the stable Enterprise Repository without an enterprise technical support entitlement.
Need support for production workloads?
Choose Basic, Standard, or Premium
above for access to Proxmox technical support.
COMMUNITY
Stable updates for independent and non-enterprise environments
Subscription FAQ
What to know before purchasing
How many subscriptions do I need?
A subscription is required for every occupied physical CPU socket. The number of CPU cores does not affect the price. Every server in a cluster needs coverage for its occupied sockets, and all nodes in a cluster must use the same subscription level.
Are Proxmox VE features limited by subscription level?
No. High availability, live migration, clustering, backup, software-defined storage, networking, and all other Proxmox VE features are available at every level. Plans differ by technical support entitlement, ticket allowance, and response time.
What does “response time” mean?
It is the guaranteed first response time for a critical support request submitted through the Proxmox Customer Portal. Coverage applies within the business hours defined in the subscription agreement.
Can my organization purchase without using the Online Shop?
Contact sales at sales@proxmox.com to discuss your purchasing requirements. Qualified Proxmox resellers can also provide local purchasing, consulting, implementation, and support services.
What support is included with Community?
Community includes access to the Enterprise Repository but not ticket support from the Proxmox enterprise support team. Assistance is available through the public Proxmox community forum.
What are the enterprise support business hours?
Ticket support for Basic, Standard, and Premium is available Monday through Friday, 07:00–17:00 CET/CEST on Austrian business days. Qualified resellers may offer support in other time zones and local languages. Please contact sales@proxmox.com if you have requirements beyond the standard offerings.
Choose your route to supported infrastructure
Purchase online today, or start a conversation about your organization’s requirements.