Support for Proxmox VE

Do you need help with Proxmox VE? There are many ways you can get support: If you have a technical request you can submit a ticket to the Proxmox experts, or ask a question in the community forum. You can book a training for you and your team or simply read the documentation and watch some video tutorials.

Need help for other Proxmox products?

Proxmox Mail Gateway SupportProxmox Backup Server Support


Subscriptions

A Proxmox VE Subscription is the easy and affordable solution to get access to the stable Proxmox Enterprise Repository, to regular software updates and security enhancements, as well as to technical support from the Proxmox support team. By combining great open-source software with quality-assured services and support, the Proxmox VE Subscription helps you to deploy and maintain the best stable and secure open-source virtualization environment in your corporation.

Subscriptions include:

  • Access to the stable Enterprise Repository
  • Regular software updates via GUI
  • Guaranteed first response time on critical support requests
  • Support in English or German
  • E-mail based trouble ticket system
  • Scalable to your business needs

Choose your subscription plan


Customer Portalproxmox enterprise support tickets

Create and manage your support tickets easily via the Proxmox Customer Portal. The help desk is the right place if you have a technical request and need help from the Proxmox experts to get a problem solved.

The customer portal is available to all subscribers with a Basic, Standard, or Premium subscription.
Submit a support ticket


Community Forum

The Proxmox community support forum is backed by a great community and is the right place to start if you have a question on Proxmox VE. You can post your request or browse for already answered questions.

Search the Proxmox Support Forum


Documentation

The Proxmox VE documentation is the complete administration guide of Proxmox VE. It is also included in each Proxmox VE installation, and is accessible via the contextual or general help buttons.

Read the Proxmox VE Documentation


Project Page

Take a look at the project page of the Proxmox VE project where you can find a lot of HOW-TOs and troubleshooting, the roadmap and release history, a quick installation guide, and much more.

Go to Proxmox VE project page


Training courses

A technical training course will help you to learn and understand the concepts and functionality of Proxmox VE in just a few days.

Find a training


Mailing List (for technical questions)

Join the Proxmox mailing lists for support and development discussion which continually takes place within our lists. Proxmox has a mailing list called Proxmox Users pve-user which you can join or just browse. 

pve-user (use this list for technical questions): 
Proxmox VE user list: https://lists.proxmox.com/cgi-bin/mailman/listinfo

If you are interested in the development mailing list find more information at Get involved


Video Tutorials

Watch video tutorials for Proxmox VE.

Proxmox VE Video Tutorials

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