Support Subscriptions

A subscription for Proxmox Mail Gateway is an additional service program designed to help IT professionals and businesses to keep their deployments secure and up-to-date. A subscription also provides access to professional support services: You get access to the Proxmox enterprise repository with stable software updates and security enhancements, as well as to technical support and other services. The enterprise repository is recommended for production use.

Choose the subscription level that's best for you. Our four plans are flexible and scalable to your business needs. The subscription model is based on the number of hosts including unlimited users and unlimited domains. Subscription period is one year from purchase date and gives you access to the broad infrastructure of enterprise-class software and services.

Choose the right subscription for your needs

Unlimited users & unlimited domains

PREMIUM

All you'll ever need

€ 1800/year

Buy now

• Complete feature-set
• Access to Enterprise repository
• Support via Customer Portal
• Unlimited support tickets
• Response time: 2 hours*
  within a business day
• Remote support (via SSH & HTTPS)
• Offline subscription key activation

STANDARD

Most popular

€ 1210/year

Buy now

• Complete feature-set
• Access to Enterprise repository
• Support via Customer Portal
• 15 support tickets/year
• Response time: 4 hours*
  within a business day
• Remote support (via SSH & HTTPS)
• Offline subscription key activation

BASIC

For growing businesses

€ 510/year

Buy now

• Complete feature-set
• Access to Enterprise repository
• Support via Customer Portal
• 5 support tickets/year
• Response time: 1 business day

COMMUNITY

Starting out

€ 180/year

Buy now

• Complete feature-set
• Access to Enterprise repository
• Community support

* Guaranteed first response time on critical support requests