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Choose the service level for your backup operations
Select the plan that matches your recovery requirements, internal expertise, and expected support demand.
All plans include stable updates, every Proxmox Backup Server feature, unlimited backup storage, and unlimited backup clients. Subscriptions are priced per backup server.
PREMIUM
Maximum coverage for business-critical backup infrastructure
per server
€4480 estimated annual total per server
For high-impact backup and recovery operations
- Unlimited support tickets
- 2-hour response time1
- 24/7 support2
- Remote support via SSH
- Offline updates & key activation
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
STANDARD
Balanced coverage for established backup teams
per server
€2240 annual total per server
For day-to-day backup operations
- 15 support tickets per year
- 4-hour response time1
- 24/7 support3
- Remote support via SSH
- Offline updates & key activation
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
BASIC
Essential assurance for smaller backup environments
per server
€1120 annual total per server
For teams needing occasional assistance
- 5 support tickets per year
- 1 business day response time
- Stable and secure updates
- All Proxmox Backup Server features
- Proxmox Enterprise Repository
- Proxmox Datacenter Manager
Self-service online purchase
1 Guaranteed first response time for critical support
requests (Severity 1) during the applicable support coverage hours.
2 Premium 24/7 support is available from October 19, 2026, including for existing Premium
customers.
3 Standard 24/7 support will become available by the end of 2026, including for existing
Standard customers.
Prices are net; VAT will be added where applicable. Subscription term:
one year from purchase.
Efficient Backups
- Incremental backups — transfer only changed data
- Global deduplication — reduce duplicate data across backups
- Zstandard compression — fast, space-efficient storage
- Fixed and variable chunking — optimize deduplication for different data
Integrity & Security
- Client-side AES-256-GCM encryption — protect data before transfer
- SHA-256 checksums — verify backup accuracy and consistency
- Scheduled verification — detect bit rot and damaged backups
- Roles and permissions — granular access to backup resources
Restore & Recovery
- Live restore for VMs — start workloads while data restores
- Granular file recovery — restore individual files and directories
- Snapshot catalogs — browse backup contents quickly
- Interactive recovery shell — recover selected data efficiently
Off-site Protection
- Remote synchronization — maintain redundant off-site copies
- Incremental sync jobs — transfer only changes between datastores
- Native S3 datastore backends — use public and private object storage
- S3 usage monitoring — track requests and traffic with configurable thresholds and notifications
Tape Archiving
- LTO-5 and later — long-term offline backup media
- Tape autoloaders — automate large archive workflows
- Hardware encryption — secure data written to supported tape
- Flexible retention policies — control media recycling schedules
Proxmox VE Integration
- VM and container backups — all guest types including Windows
- QEMU dirty bitmaps — efficient incremental VM backups
- Single-file restore — recover guest files without a full restore
- Trusted backups — authenticated backup storage and verified restore data integrity
Management & Automation
- Integrated web interface — manage datastores, jobs, tasks, and logs
- Command-line tools — advanced administration and scripting
- REST API with JSON Schema — structured third-party integration
- Central monitoring — track resources, activity, and backup status
Platform & Ecosystem
- Linux backup client — protect physical hosts and file data
- Built-in ZFS support — deploy robust local backup storage
- Prune and garbage collection — enforce retention and reclaim capacity
- Solution Provider ecosystem — implementation and hardware expertise
Partner With Our Sales Team
Planning a large-scale Proxmox Backup Server deployment?
Let us simplify your purchasing journey. If your organization requires coordinated procurement, custom subscription planning, or assistance with internal approvals, our specialists are ready to guide you toward an effective data-protection strategy.
Enterprise backup assurance
Expert support is a core data-protection requirement
For backup infrastructure that protects critical services, qualified product support is part of the control environment. Internal policy, recovery objectives, external audit criteria, and sector or government regulation can require a documented vendor escalation path, tested updates, and demonstrable data integrity.
Operational resilience
Keep backup systems on a stable package stream with extensively tested updates and security enhancements.
Expert escalation path
Give your backup team a direct route to Proxmox specialists when critical recovery issues require deeper product expertise.
Predictable annual coverage
Plan subscription costs per backup server with unlimited backup storage and unlimited backup clients.
For non-production use
Community subscription
Running Proxmox Backup Server in a home lab, technical learning environment, or professional test setup? Community gives you access to the stable Enterprise Repository without an enterprise technical support entitlement.
Need support for production backup workloads?
Choose Basic, Standard, or Premium
above for access to Proxmox technical support.
COMMUNITY
Stable updates for independent and non-enterprise environments
Subscription FAQ
What to know before purchasing
How many subscriptions do I need?
A subscription is required for each Proxmox Backup Server. Each subscribed server includes unlimited backup storage and unlimited backup clients.
Are Proxmox Backup Server features limited by subscription level?
No. Incremental backup, deduplication, encryption, verification, S3-compatible object storage, remote synchronization, tape backup, granular recovery, and all other Proxmox Backup Server features are available at every level. Plans differ by technical support entitlement, ticket allowance, and response time.
What does “response time” mean?
It is the guaranteed first response time for a critical support request (Severity 1) submitted through the Proxmox Customer Portal. Coverage applies during the support hours for the selected plan; for Premium, this will be 24/7.
Can my organization purchase without using the Online Shop?
Contact sales at sales@proxmox.com to discuss your purchasing requirements. Qualified Proxmox resellers can also provide local purchasing, consulting, implementation, and support services.
What support is included with Community?
Community includes access to the Enterprise Repository but not ticket support from the Proxmox enterprise support team. Assistance is available through the public Proxmox community forum.
What are the enterprise support business hours?
Premium includes 24/7 ticket support starting October 19, 2026. Standard will also move to 24/7 ticket support by the end of 2026. Starting October 19, 2026, customers in North America receive business-hours support during North American business hours, while customers in APAC receive business-hours support during Eastern Australian business hours. For customers in other regions, business-hours support remains available Monday through Friday, 07:00–17:00 CET/CEST on Austrian business days. Qualified resellers may offer support in other time zones and local languages. Please contact sales@proxmox.com if you have requirements beyond the standard offerings.
Choose your route to supported backup infrastructure
Purchase online today, or start a conversation about your organization’s requirements.